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Our Awards

Category : Delaware

“To Whom It May Concern: I am writing to you to thank you for allowing me to purchase your windows. I know that sounds funny, but that is exactly how happy I am with my new windows. I purchased my split level home in October of 2002. I knew that I needed a new roof and new windows, but after the brutal winter of 2003, I was not anticipating new windows so soon.

In March of 2003 I began my search for a reputable window company with a quality product. As most consumers, I started with (Name of Major Retail Chain), then I received a quote from (name of well known manufacturer) windows. The (Name of Major Retail Chain) representative acted like I was a nuisance with all my questions and was antsy as if he didn’t want my business. In the end he told me that they didn’t work on commission and he had a long day. My thoughts, ‘Sorry about your day but I am about to spend a lot of money, so can I have at least 15 minutes!’  The (name of well known manufacturer) windows were represented by a contractor who quoted me all kinds of extra cost I would endure with the disposal of the windows, etc. So when Richard from Castle Windows walked through the door I was ready.

With Rich’s explanation of the 100% virgin vinyl windows and the lifetime of building 100% guarantee on windows parts labor, installation, glass, and seals. I had very few questions left to actually ask him, well except for the bottom line. Even that turned out to be reasonable it wasn’t that much more than (Name of Major Retail Chain) and I was getting 4 times more quality windows.

In April 2003 my new windows were ready for installation. Big Ed, little Ed, and Rick came to install my windows and greeted me with smiles and courteousness. They installed my new window in no time and cleaned up all the mess.

I am very happy with the difference in temperature with my windows and the wonderful look they give my new home. As strange as this may sound, when I write my check to pay on the financing, I can honestly say I am still smiling. Although this is the first summer I have spent in my home, I have been told from neighbors that my electric bill barely compares to their $200-$300 dollar electric bills. I feel confident that I will not be paying the $1000+ dollars I spent in oil last year. Thank you Castle Windows.”

Sincerely,
April
Newark

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“Dear Roy, It is my pleasure to write to you after more than 7 months and several heavy storms and down-pours, we have not had any leakage on our replacement ñBay Windowî. We like the windows, you have installed in our home, especially the Bay Window. We are convinced that we selected the right “Window People” for the job we desired. If you would like to show any prospective customer of yours your installation in our home, we would be glad to open our doors. Just let us know ahead of time. Thank you again for a job well done.

Very truly yours,
Franz
Newark

P.S. We also like to mention to you that our Front Door you have installed, draws a lot of favorable attention.

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“To Whom It May Concern: On 19 April 1999, Craig came to our home and gave a demonstration of windows which was very informative and done in a professional manner. Craig answered all of our questions in terms that we could understand. He is an asset to the company. On 18 May 1999 two installers came to our home. They did the installation of windows, in a very professional and timely method. We were very pleased with all connections with employees of Castle Windows.”

Yours Truly,
Allen
Dover

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“Dear Castle Windows, We recently purchased new windows, and doors for our home through Castle Windows. From the beginning, the process was a pleasure. The salesman who came to our home, Isaac, had a thorough knowledge of the product and was very patient in answering our questions. He is a true professional, and an asset to your company. Our windows and doors were ready to be installed within the time period we were given. The crews that installed them, Ken and Joel, were also professional and courteous. I felt comfortable having them in my home. The new windows are everything that we were told. Our home is now draft free, and they are very attractive. I absolutely love our new doors! We have received many compliments, especially on our new front door. All in all we are very pleased with the quality of the products, as well as the workmanship in the installation. I would not hesitate in choosing Castle Windows again, and highly recommend Castle Windows to anyone needing windows or doors.”

Sincerely,
Andrea & Robert
Milford

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“Dear Bruce, The windows look great! Your crew was great too! It certainly makes a difference on our house appearance. Thanks again & we will surely recommend you to our friends & whomever asks. Take care.”

Sincerely,
Mary & Dutch
Dagsboro

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Videos

Delaware

Click below to hear why these customers chose Castle Windows for their home window replacement projects.