I just had to write to tell you and your company how great an experience I had when Bob Wiek took care of some problems that came up related to our window installation. He took great pains to be sure that everything was attended to and that all issues were addressed and corrected. I am very grateful for his efforts, and I just wanted you to know that he is a terrific craftsman and a fine human being. You can be proud to have someone like him representing your company, locally. I did make sure to show him my appreciation, but I also wanted to be sure he is recognized for his work (I am certain I must not be the first to comment upon him and that I won’t be the last).”
I was very impressed with these new windows. They function nicely and have greatly improved my home’s appeal.
In order to fully enjoy their appeal, I didn’t hesitate to repaint several rooms because I was so happy with them.
Furthermore, you made this transition and transaction a very simple process for me. You are definitely a very pleasant salesman and I hope your success continues.
The contractors/installers were also of a high caliber as they did a great job on the installation.”
I would like to say that the windows work and look great. Can’t wait for the others! Mike Hendricks and his crew of George and Joe did a great job! A real class act! I am requesting that they also be the installers on our new windows when they come in! If this is possible please let me know, otherwise we will see you soon! Thanks again.”
George and Rosella S
We are writing you today to express our gratitude to Castle Windows. Thank you for a wonderful product.
We were impressed from the start of our experience with Sheldon Myers, the salesman who demonstrated the windows. We were very impressed with the quality of the windows and the professionalism shown by your installers.
When Sheldon came to our house back in November, both my husband and I were happy with his willingness to return in two days to discuss the details of the windows, in full, so we could see what we would be getting for our money. Sheldon showed us exactly what differences there were between certain styles of windows, and we decided on the best we could get. His knowledge and reiteration of how the windows were made sold us on them. We were very pleased with the fact that the windows carry a transferable lifetime guarantee that stays with the home. This is great news! To know that anyone that lives in the house after us will never have to go through the expense of replacing the windows is a real investment for our home.
Your team of installers (Roberto and crew) was at our house within a reasonable time from the approximate arrival time and they were very diligent workers. My husband and I went around the inside of the house to check on the quality and they fixed or explained any imperfections we noticed. It was a very cold Monday when our windows were put in and they went right to work and all our windows were in by supper time.
Thank you again for a fantastic product. Our windows look beautiful! We know that we will enjoy them for many years to come and perhaps our children will benefit from them as well.”
Mr. and Mrs. David M
“To whom it may concern:
On Friday, April 27th two young men installed a new eleven foot window in my living room. They were neat, using drop cloths on the floor and left no debris outside. The window is beautiful and I am very satisfied.”
West Springfield, MA
Click below to hear why these customers chose Castle Windows for their home window replacement projects.