Replacing my windows with Castle Windows in 1994 was the best long-term home improvement decision I made. At the time of purchase the sales department and installation department could not have been more knowledgeable or more considerate.
Eighteen years late I call to find that, although the company has undergone some changes, the sales department and installation department are still “working for the customer”. Sending Tommy to patch a screen was the best public relations tactic possible. He noticed that the moisture barrier on one window had been damaged so he returned in a week to make the replacement.
Thank you for maintaining a great product! I remain a satisfied customer,
Nancy C. AndersonRead More